Stakeholders
Mergers, public-sector cases and any plan that needs people to go along with it.
Who is affected?
- Inside
- Owners and management
- Employees
- Outside
- Customers
- Suppliers and partners
- Government and community
Who is affected?
Inside
Owners and management
Employees
Outside
Customers
Suppliers and partners
Government and community
Watch out: Write what each group wants or fears; a list of names is not analysis.
On a case
Closing a loss-making rural bank branch.
Close the branch
- Inside
- Staff: transfers
- Outside
- Customers: next branch 20 km away
- Regulator: rural coverage rules
- Village leaders
Close the branch
Inside
Staff: transfers
Outside
Customers: next branch 20 km away
Regulator: rural coverage rules
Village leaders