Refund policy

Last updated: 17 October 2026

All payments are final and non-refundable once made, except where required by law.

Current access

Review the included access, current plans, and applicable pricing before purchasing. See pricing for current availability.

What non-refundable means

We do not offer refunds for a change of mind, accidental purchases, unused or partially used credits, missed practice sessions, dissatisfaction with AI feedback, or a decision to stop using the service. Deleting or closing your account does not make a payment refundable. Unused credits have no cash redemption value.

Please review the included access, price, validity period, and technical requirements before paying. Use the available free practice to decide whether NorthStar Club suits your needs.

Payment errors and access problems

If you notice a duplicate or unauthorised charge, or paid access has not been delivered, email support@northstarclub.in with your registered email, transaction reference, payment date, and a description of the problem. Never send passwords, full card details, or payment authentication codes.

We will investigate payment and access issues. This does not create a general refund entitlement. Where applicable law requires a refund or another remedy, we will honour that requirement.

Your legal rights

This policy does not limit consumer rights or remedies that cannot lawfully be excluded. Read it together with our terms of service.