Short Term / Long Term
Setting out actions or next steps at the end of a case.
Any recommendation
- Short term: next few months
- Quick wins
- Stop the damage
- Long term: one to three years
- Structural fixes
- Capabilities to build
Any recommendation
Short term: next few months
Quick wins
Stop the damage
Long term: one to three years
Structural fixes
Capabilities to build
Watch out: Check the quick fix does not block the lasting one.
On a case
A delivery app is losing its riders.
Keep riders
- Short term
- Peak-hour incentives
- Weekly payouts
- Long term
- Insurance and rest stops
- Better route batching
Keep riders
Short term
Peak-hour incentives
Weekly payouts
Long term
Insurance and rest stops
Better route batching