Knowledge

How to solve each kind of case, and what every word means.

Qualitative / Quantitative

Any yes or no decision; the numbers alone rarely settle it.

Should we do it?
  • Quantitative
    • Revenue and cost
    • Payback
  • Qualitative
    • Brand and strategic fit
    • People and risk
Top layer: keep it fixed Below: adapt to the case

Watch out: Lead with the numbers, then say what could overturn them.

On a case

Should a jeweller open stores in malls?

Mall stores
  • Quantitative
    • Rent against sales per square foot
    • Payback
  • Qualitative
    • Buyers trust standalone stores
    • Visibility to younger buyers

Helps with