The Turnaround
unconventional
India-specific
Set in India; the figures and context are India’s.What this case is about
Your client is SpiceJet, and it has seen an increase in turnaround time. Please figure out why and help them.
Objective
Establish where the additional turnaround time is occurring, identify its operational root cause, and recommend how SpiceJet can address it.
Skills this case tests
Structuring the problem
Working the numbers
Judgement and recommendation