Ups and Downs: Roller-Coaster Wait Times

unconventional

India-specific
Set in Pune, India; the figures and context are India’s.

What this case is about

Your client owns a theme park and is concerned about increasing wait times for its rides. The client has asked us to investigate the problem and recommend ways to improve the situation. What would you look at?

Objective

Establish how the park can reduce roller-coaster wait times safely while improving the experience for guests who are waiting.

Skills this case tests

Structuring the problem
Working the numbers
Judgement and recommendation