Out of Order
profitability
India-specific
Set in India; the figures and context are India’s.What this case is about
Your client is a premium retail bank in India with a nationwide ATM network. The bank is dissatisfied with the profits from its ATMs and wants to understand what is driving the problem. Diagnose the cause and recommend actions to improve ATM network profitability.
Objective
Establish what is driving the decline in ATM profitability, quantify the per-ATM economics as far as the data allows, and recommend practical revenue and cost actions.
Skills this case tests
Structuring the problem
Working the numbers
Reading the data
Judgement and recommendation