Critical Condition
profitability
India-specific
Set in Delhi, India; the figures and context are India’s.What this case is about
Our client is a multispecialty hospital in Delhi that has seen profits decline. They want us to identify what is driving the decline and recommend practical ways to restore profitability.
Objective
Identify the main driver of the profit decline and recommend immediate and longer-term actions to recover pharmacy revenue.
Skills this case tests
Structuring the problem
Judgement and recommendation
Communicating clearly