Turbulence
profitability
India-specific
Set in Bangalore, India; the figures and context are India’s.What this case is about
Your client is the Airport Authority of India, which is concerned about declining revenue at Bangalore Airport. The authority wants to understand what is driving the decline and what it can do about it.
Objective
Establish what is driving the airport’s revenue decline and recommend practical actions to address the root cause while considering the reason security capacity was reduced.
Skills this case tests
Structuring the problem
Judgement and recommendation